Urban Service Delivery

1. What are the four essential goals for urban service delivery?  Pick a municipal service that would fit into each of the goals and explain how it does. 2. Pick one urban government service and apply the program evaluation criteria noted in the book to that program.

This is a hypothetical but a rational hypothetical (meaning justify your reasoning).  Include the following:

1. What are your selected program objectives?

2. Create measurable indicators from your stated objectives

3. How would you collect the data on those indicators?  What form would the data look like, from whom would you collect from, how easy would it be to collect?

4. What comparative nonparticipant could you compare your results with? 3. What did I indicate within the video that is the biggest killer of effective performance measures