Discussion forum, on how to manage and promote customer satisfaction
Im studying and need help with a Business question to help me learn.
Read: Contract Management Body of Knowledge, 5th or 6th Edition, Chapter 8 plus watch the videos below.
Topic: Explain how to manage and promote customer satisfaction. You can accomplish this weeks forum by identifying opportunities and issues and problems when revising and consolidating requirements from multiple customers.
Your initial post should be at least 280 words.
Book and video links to get you started:
Book link at http://dinus.ac.id/repository/docs/ajar/PMBOKGuide…
Mastering government contracts located at https://www.youtube.com/watch?v=xeVjluEeU9M
Starting a Navy Seal government contract located at https://www.youtube.com/watch?v=7tkabOCBmsw