Assignment: Behaviors of Incivility

Assignment: Behaviors of Incivility
Assignment: Behaviors of Incivility
Assignment: Behaviors of Incivility
Week 6 discussion Civility in the Workplace Complete the Clark Workplace Civility Index Assessment (Links to an external site.)Links to an external site.. After you are finished, read the assigned article: Lachman, V. D. (2015). Ethical issues in the disruptive behaviors of incivility, bullying, and horizontal/lateral violence. Urologic Nursing, 35(1), 39-42. Retrieved from http://proxy.chamberlain.edu:8080/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=c9h&AN=100927729&site=eds-live&scope=site (Links to an external site.)Links to an external site. Next watch the video by clicking on the link below. Video (Links to an external site.)Links to an external site. Transcript (Links to an external site.)Links to an external site. Reflect on what you observed in the video as you answer the following: Based on what you observed, what leadership skills should you, as Masaya’s preceptor, model for your fellow coworkers to promote his acceptance into the work-group or team. Does incivility seem to be an issue in the scenario? Describe any common themes you discovered among the article, the video and the Civility Index Share how you may improve your score on the index based on what you have read.
Source: https://www.homeworkjoy.com/questions/health-care/577574-DeVry-nr447-full-course-latest-2017-october/
© homeworkjoy.comMore than one-third of respondents to a University of Baltimore study published in 2003 felt they had been exposed to uncivil behavior in the workplace. Researcher and author Lars Andersson defines workplace civility as “behaviors that help to preserve the norms for mutual respect in the workplace; civility reflects concern for others.” Incivility in the workplace can have an impact on productivity and commitment to the organization. Employees experiencing incivility may even perceive the workplace as hostile and look for work elsewhere.
Productivity
According to the 2003 University of Baltimore study, employees who witness incivility at work report a loss of productivity. Moreover, a 2001 University of North Carolina study found that workers who had witnessed an incident of uncivil behavior — such as the act of berating, badgering or bullying by a co-worker or manager — lost work time worrying and trying to avoid the perpetrator. The smaller the business, the higher the stakes may be. In smaller organizations, sidestepping fellow employees may be difficult, if not impossible. Thus, it is even more important to maintain a tone of civility in the small-business workplace.
In the book “The Cost of Bad Behavior,” authors Christine Pearson and Christine Porath of Thunderbird School of Global Management state that disruptive employees impact their co-workers by being disengaged and defeatist. This negatively affects morale, which leads to a reduction in productivity. Whereas in a large company, this kind of negativity may more easily be confined to a single department or satellite office, in a small business the negativity of a few toxic employees can affect the entire organization.

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