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“IT Ethics and Responsible Conduct”
June 7, 2016 by zuixy
“IT Ethics and Responsible Conduct”
Many mobile devices and apps track and report location and activity information of the users. Please respond to the following in not more than 250 words:
Propose an organizational policy that addresses both business needs and employee privacy expectations concerning mobile devices.
How would the policy differ for employer-provided and bring-your-own devices?
How does the policy balance the employer’s and employee’s interests?
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Case Study Never Stay Here! The Power of Negative Online Reviews
June 19, 2016 by
Case Study Never Stay Here! The Power of Negative Online Reviews
If you book a hotel for your next vacation, you will likely view ratings from TripAdvisor. As the world’s largest travel site, TripAdvisor has integrated their review system with over 500 major travel partners including online booking site Kayak and leading hotel chains Wyndham, Best Western, and Four Seasons.
TripAdvisor is an online opinion leader whose influence comes from a community of travelers. How important are online reviews? Boston-based Cone Communications research revealed that 89 percent of consumers say they find online channels to be trustworthy sources for product and service reviews. In addition, Cone’s research showed that four-out-of-five consumers have changed their minds about a recommended purchase based solely on negative information they found online.
Since online reviews are important, the challenge to marketers is how to manage the reviews, especially the dreaded negative reviews. Everyone knows all reviews cannot be positive, but there are ones that strike a chord of fear for hospitality companies: bed bugs, dirty sheets, discourteous front desk staff . . . the list goes on. The question for every hotel: how do we respond to negative reviews?
There are several options for handling negative reviews. Obviously, the first option is to do nothing at all, and many hotels go this route. The small hotel owner is incredibly busy, so following and responding to online reviews may fall low on his or her list of daily priorities. Perhaps these owners are not social media savvy or they are unaware of social media monitoring tools that will make tracking and responding to comments easier. Some of the more sophisticated monitoring tools are expensive, beginning at $800 a month; that might be beyond the marketing budget for a small business.
Still, most marketers agree that listening and responding to negative reviews is the best strategy. Several hotel chains, including Red Roof Inns, require managers of individual properties to respond to every negative online review. The responses themselves can be tricky; what do you say? It’s clear that the overall goal of the response is to satisfy the reviewer and to change the public perception of your property. If the reviewer appears incorrect, how can the hotel politely attempt to correct the information without insulting the reviewer or creating an online argument?
If a reviewer has a truly bad experience, many hotels consider the guest deserving of a discount or a free night at the hotel. But hotels must be careful not to publicly promote this reward or less ethical reviewers might intentionally write bad reviews in the hopes of getting free nights at the hotel.
TripAdvisor has features to help hotels with some of these obstacles. The hotel can send a private message via the TripAdvisor message system offering a coupon to the customer. If the hotel feels a review is incorrect, there is an opportunity to report the review as inappropriate to TripAdvisor in the hopes of removal or correction.
Some businesses have gone more extreme in their reactions to negative reviews. There are a few reports of hotels fining their customers as much as $500 for a bad review. The customer is warned in the fine print of the contract and hotels are deducting the fee from the credit card used at check-in. There are also several cases of small businesses suing customers for defamation in their online reviews.
Online reviews are important for business survival and revenue growth. One study revealed that a one-star increase in a Yelp rating (Yelp is a leading online review site) can lead to as much as a 9 percent increase in revenue. In the competitive world of hotel marketing, social media marketing and visitor review sites will continue to gain influence on travelers’ choices.
Discussion Questions
Questions 1 – What steps do you recommend a hotel take when dealing with a negative online review?
Question 2- Do you use online reviews when choosing a hotel or restaurant? How much do these comments influence your choices?
Note .need responce of these two questions 2 to 3 pages doubled spaced. and conculsion is also required .
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Faith groups
June 16, 2016 by
Faith groups
Faith groups and institutions should not be allowed to form political parties and they should not attempt to gain influence in the workings of government for their views and values by entering the realm of political discourse and attempting to elect their own politicians.
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Assignment 3: Cultural Activity Report
June 9, 2016 by zuixy
Assignment 3: Cultural Activity Report
visit a museum or gallery exhibition or attend a theater or musical performance before the end of Week 10. The activity (museum or performance) should have content that fits our course well. Have fun doing this.
Write a two to three (2-3) page report (500-750 words) that describes your experience.
Picking Philadelphia Museum of Art
Clearly identify the event location, date attended, the attendees, and your initial reaction upon arriving at the event.
Provide specific information and a description of at least two (2) pieces (e.g., art, exhibits, music, etc.).
Provide a summary of the event and describe your overall reaction after attending the event.
Use at least the class text as a reference (additional sources are fine, not necessary unless required by your content). Your report should include connections you make between things observed in your activity and things learned in the course and text.
Visiting a Museum
It makes sense to approach a museum the way a seasoned traveler approaches visiting a city for the first time. Find out what there is available to see. In the museum, find out what sort of exhibitions are currently housed in the museum and start with the exhibits that interest you.
If there is a travelling exhibition, it’s always a good idea to see it while you have the chance. Then, if you have time, you can look at other things in the museum.
Every effort should be made ahead of time to identify a museum that has items and works one can easily connect to our HUM 111 class and book. Since HUM 111 covers from ancient times to the 1500s AD, it makes more sense to focus on items from that time frame. In general, museums with artistic cultural artifacts and fine arts work better than history museums.
Any questions about whether a museum-visit activity fits the course and assignment well enough will be decided by the instructor when the student seeks approval for the activity. Any alternative activity outside the normal ones listed here, such as for those limited by disability or distance, will be determined by the instructor. Generally, we do not expect students to travel over an hour to get to an approved activity.
Take notes as you go through the museum and accept any handouts or pamphlets that the museum staff gives you. While you should not quote anything from the printed material when you do your report, the handouts may help to refresh your memory later.
The quality of your experience is not measured by the amount of time you spend in the galleries or the number of works of art that you actually see. The most rewarding experiences can come from finding two (2) or three (3) pieces of art or exhibits which intrigue you and then considering those works in leisurely contemplation. Most museums even have benches where you can sit and study a particular piece.
If you are having a difficult time deciding which pieces to write about, ask yourself these questions: (1) If the museum you are visiting suddenly caught fire, which two (2) pieces of art or exhibits would you most want to see saved from the fire? (2) Why would you choose those two (2) particular pieces?
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Presentation question
June 13, 2016 by
Presentation question
Presentations are everywhere. We see evidence of speakers addressing audiences to accomplish specific purposes in the media and in real life situations. It is important to understand the factors that make a speaker effective or ineffective, dynamic or a dud. Describe a presentation/speech that you observed in the media or in real life. Give a brief description of the situation and evaluate the effectiveness of the speaker and message based on your observations. Use concepts from the unit reading to support your analysis. Consider the following in your analysis: Was the message clear? Did the audience appear to be engaged? What verbal or nonverbal elements enhanced or detracted from the message? Overall, do you think the message and delivery was impactful? Why or why not? How could it have been improved? Why or why not? Provide examples.
Your response should be at least 200 words in length. Please cite!!!
Both enthusiasm and boredom are contagious. What does this mean for you as a presenter? How can you avoid being a boring speaker? Support your viewpoint and provide examples.
Your response should be at least 200 words in length. Please cite
Guffey, M. E., & Loewy, D. (2015). Business communication: Process and product (8th ed.). Stamford, CT: Cengage Learning.
Chapter 14: Business Presentations, pp. 500-535
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You saved 20,000.00 and want to diversify your monies
June 7, 2016 by
You saved $20,000.00 and want to diversify your monies. You invest 45% in a Treasury bond for 3 years at 4.35% APR compounded annually. You place 15% in a CD at 3.75% APR for 3 years compounded annually. 20% you invest in a stock plan and the remainder is in a savings account at 2.90% APR compounded annually. The stock plan increases 8% the first year, decreases in value by 4% the second year, and increases by 6% the third year.
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The Role and Functions of Law
June 13, 2016 by
The Role and Functions of Law
Write a 1,050- to 1,400-word paper in which you discuss the roles of law and courts in today’s business environment. Include the following: • Explain the origins of the U.S. judicial system and how the judicial system fits into society — including business. • Differentiate the federal court structure from your state’s court structure. • Discuss the concept of judicial review. • Describe the different forms of Alternative Dispute Resolution (ADR) and how they can be used in business. • Explain how ADR is different from the traditional court system. • Explain how laws or regulations affect your present job or industry. Cite a minimum of 3 scholarly references. Format your paper consistent with APA guidelines.
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Service Organization Challenges
June 13, 2016 by
Service Organization Challenges
In a six- to eight-page paper, select a challenge or issue from the list below that service organizations face today.
1. Technological advancements
2. Generational gaps
3. Economic condition
4. Political factors
5. Ethics and social responsibilities
After selecting an issue/challenge, include the following items in the paper:
· Explain why the selected challenge/issue impacts service organizations. Justify your explanation using examples.
· Assess how the challenge/issue impacts the 4 Ps of a service organization (product, place, price, and promotion).
· Describe how consumer behavior may change as a result of this challenge/issue.
· Explain the impacts on supply and demand considering the challenge/issue.
· Provide recommendations to improve service quality and productivity as a result of this challenge/issue.
Be sure to use three to five scholarly sources, not including the textbook, as references when examining your challenge or issue. You must format the paper according to APA-style guidelines.
Textbook Reference:
Lovelock, C., & Wirtz, J. (2011). Services Marketing: People, Technology, Strategy (7th ed.). Upper Saddle River, NJ: Pearson Prentice Hall.
The Paper Guidelines:
1. Must be six to eight double-spaced pages in length, and formatted according to APA 6thEdition style.
2. Must include a title page with the following:
a. Title of paper
b. Namec. Course name and numberd. Instructor’s namee. Date submitted
3. Must include an introductory paragraph that has a concise thesis statement.
4. Must include a conclusion that should restate your thesis.
5. Document three to five scholarly sources in APA (6th) style
6. Must include a separate reference page, formatted according to APA (6th) style.
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Decision Making Under Uncertainty
June 20, 2016 by
Decision Making Under Uncertainty
To save on gasoline expenses, Edith and Mathew agreed to carpool together for traveling to and from work. Edith preferred to travel on I-20 highway as it was usually the fastest, taking 25 minutes in the absence of traffic delays. Mathew pointed out that traffic jams on the highway can lead to long delays making the trip 45 minutes. He preferred to travel along Shea Boulevard, which was longer (35 minutes), but rarely had traffic jams. Edith agreed that in case of traffic jams, Shea Boulevard was a reasonable alternative. Neither of them knows the state of the highway ahead of time. After driving to work on the I-20 highway for 1 month (20 workdays), they found the highway to be jammed 3 times. Assuming that this month is a good representation of all months ahead, should Edith and Mathew continue to use the highway for traveling to work?
How would you conclusion change for the winter months, if bad weather makes it likely for traffic jams on the highway to increase to 6 days per month?
How would your conclusion change if Mathew purchased a new smart-phone app that could show the status of the highway traffic prior to their drive each morning, thus reducing the probability of them getting into a jam down to only 1day per month (where on this day, the app showed no traffic jam, but a jam developed in the meantime as they were driving along the highway).
Guided Response:
In 300 words or more, please, provide your response to the above discussion question. Please, show all your calculations and explain your answers. Further, comment on how the conclusions of this problem will change if there was no uncertainty and the highway always had traffic jams, whereas Shea Blvd was always traffic jam free? Is this scenario realistic and why? Respond substantively to at least two of your classmates’ postings.
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Comparing Financial Ratios
June 8, 2016 by
Comparing Financial Ratios
Go to MSN Money. (http://investing.money.msn.com/investments/key-ratios) and type in a ticker symbol for a company with the first letter of your last name.
Next, complete the following:
Select “Key Ratios” on the left menu panel.
There are several categories listed for ratios. Select one “Financial Condition Ratio” and one “Management Efficiency Ratio”.
Open the Profile section on the left menu panel and you will see “Industry” is identified. Find a competitive company within that industry and compare those ratios to the ones you just found.
Examine your findings and determine whether your company outperforms its competition based on financial ratios. Identify where your firm seems to lag. Describe how your firm compares with the industry and speculate as to why you believe your firm is performing as it is.
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