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I’m studying and need help with a Business question to help me learn.

Peer 1 (Reed):

Customer satisfaction is something that every business related environment should strive for in some way. When it comes to acquisition, how we accomplish this is through fulfilling the customers requirements on time and with quality products. Sometimes I feel that we can help our customers out by assisting them, with defining a requirement. Through personal experience I can say that I definitely do not always want to take the exact requirement that a customers claims they need and begin conducting market research. The majority of the times, the requirement received isn’t nearly defined enough. A lot of problems can occur when this happens. When the requirement is too broad, it can lengthen the amount of time spent in the market research phase and this can get in the way of meeting deadlines. How often, in your office, can you take word fro word requirements from a customer and go out to the public market and find exactly what you’re looking for? In most situations, you are going to have to work with the customer to better define the requirement so that you can be more efficient at obtaining said item or service. One of the ways that we do this at my office is we offer classes once a week that all of our customers are welcome to come and sit in, where we explain what exactly we are looking for in the purchase requests we receive. It makes our jobs easier when we get exactly what we need from the customer and also helps us efficiently obtain the exact requirements that they are looking for. This is beneficial for both of us and is one of the ways that we ensure customer satisfaction.

Peer 2 (Dee):

Both the buyer and seller (contractor) should be considered as the customer as well as any other stakeholder involved in the contract life-cycle process. According to the CMBOK 6th edition, the best way to manage and promote customer satisfaction is through effective communication. This is done by maintaining open communication between the buyer and the seller, and keeping them informed and included in the process as much as possible. Keeping customers aware of the progress of a contract as well as being clear with them on what to expect is another way to manage and promote customer satisfaction. Also knowing the customer and understanding their needs can also help maintain a positive relationship.

I’m not sure if I’m on the right track for “identifying opportunities and issues and problems when revising and consolidating requirements from multiple customers”, but here are my thoughts on it. Consolidating the requirements of multiple customers is good business for the government and could be another great way to manage customer satisfaction. According to FAR 7.107-2, the potential benefits of combining customer requirements are as follows:

(1) Quality improvements that will save time or improve or enhance performance or efficiency.
(2) Reduction in acquisition cycle times.
(3) Better contract terms and conditions.
(4) Any other benefit such as cost savings.

Speaking from experience, consolidating requirements is not always easily done. When the requirements are identical, the process is much smoother and everyone is happy. When there are revisions to what a customer wants in order to save time and cut cost, the customer is no longer being valued. There are plenty of compromises made on both the buyer and the seller when consolidating requirements which can often lead to unsatisfied customers.

Peer 3 (Derek):

Customer satisfaction, whether it be as a contracting officer managing a contract post-award or in any other profession, is about expectation management. Up to the moment where the contract is awarded, a contracting officer is managing the requiring activities expectations by providing them with knowledge and feedback as to where in the process of getting their contract awarded is at once the contract has been awarded through the requiring activity has an expectation of contractor performance, whether that be in the simple delivery of a commodity or the performance of a service.

Contract surveillance, quality management, and assurance are comprehensive skill sets that an entire other profession is founded upon. Depending on the type of contract, contract amount, technical difficulty, and most of all level of risk being managed are what will dictate what kind of contract surveillance will be required. The endstate is the same, though, which ensuring contract performance for the satisfaction of the requiring activity.

There is another component to understand contract surveillance and its role in ensuring customer satisfaction, and that is providing the requiring activity with earned value. The definition of that earned value is different for each contract. Still, it is something that had to be clearly defined since it is what a contract surveillance professional or a project manager is constantly measuring. Earned value in its simplest of terms is “bang for the buck,” did the requiring activity get the maximum bang for they’re bucking out of each contracted dollar.

Issues arise in being able to provide good customer service though in a contract post-award when requirements were not adequately written. This issue may be caused for several reasons, but the usual suspects are performance measures that can not be easily measured, miscalculation of contract budget, and requirements that were not included in the scope. The consequences are scope creep, contractors underperforming due to performance measures not being properly defined.

I need help with a Health & Medical question. All explanations and answers will be used to help me learn.

Identify a healthcare provider (urgent care facility, clinic, hospital, hospice or pharmaceutical company) that could benefit from a marketing campaign. Provide three reasons for choosing this organization and describe any image or public relation issues. Public-relation issues can include a negative public incident, poor reputation or recent fraud investigation. Finally, explain how a marketing plan can improve the image of the organization.

Can you help me understand this Statistics question?

Recall the car data set you identified in Week 2. You will want to calculate the average for your data set. (Be sure you use the numbers without the supercar outlier) Once you have the average count how many of your data points fall below the average. You will take that number and divide it by 10. This will be your p or “success” in your problem. Once you have p, calculate q.

If you were to find another random sample of 10 cars based on the same data, what is the probability that exactly 4 of them will fall below the average? Make sure you interpret your results.

If you were to find another random sample of 10 cars based on the same data, what is the probability that fewer than 5 of them will fall below the average? Make sure you interpret your results.

If you were to find another random sample of 10 cars based on the same data, what is the probability that more than 6 of them will fall below the average? Make sure you interpret your results.

If you were to find another random sample of 10 cars based on the same data, what is the probability that at least 4 of them will fall below the average? Make sure you interpret your results.

I encourage you to review the 2 attachments at the bottom. This will give you a step by step example to follow and show you how to find probabilities using Excel.

I’m trying to learn for my English class and I’m stuck. Can you help?

Length: about 300-600 words (about 1-2 pages)

As a group, the entire class will work together throughout the semester to research what may have happened to Mared and Karen in Morgantown on the night of January 18, 1970.

For your first Writing Exercise, listen to Episode #1 (“The Disappearance”) of the podcast series MARED AND KAREN: THE WVU COED MURDERS (in the attached link). Then, write a response to the episode. This response can describe your thoughts about the episode, any ideas you may have about the case, anything from the episode that stood out to you, anything you’re having trouble understanding, etc.

On Monday, January 20, you will use your Writing Exercises as “Conversation Starters” to help the class to start thinking about this 50-year-old case.

NOTE: The first link leads to the episode itself. The second link leads to some photographs that add additional context to the episode.

Link 1 : https://www.coedmurders.com/blog/2019/1/12/episode-1-the-disappearance

Link 2 http://kromatic.media/episode-1-extras

I’m trying to learn for my Business class and I’m stuck. Can you help?

The assignment is to answer the question provided above in essay form. This is to be in narrative form. Bullet points should not to be used. The paper should be at least 1.5 – 2 pages in length, Times New Roman 12-pt font, double-spaced, 1 inch margins and utilizing at least one outside scholarly or professional source related to project management. This does not mean blogs or websites. This source should be a published article in a scholarly journal (Journal of Project Management) or a professional journal (such as PMI’s Project Management Journal). This source should provide substance and not just be mentioned briefly to fulfill this criteria. The textbook should also be utilized. Do not use quotes. Do not insert excess line spacing. APA formatting and citiation should be used.

I’m studying for my Film class and need an explanation.

“Can tactile puppets survive in a digital age?” (TED talk clip with Scooter) Is the developing level of realism in CGI adding to the “Uncanny Valley” and making CGI media too uncomfortable to watch?

Since CGI was first introduced in media, debate has developed over the impact this technological advancement will have on the continued use of puppetry in film and television. You will have the opportunity to give your thoughts on this topic and present your supported views in this discussion board. Take a stand on whether you feel puppetry or CGI creates better animation in the movies and TV. Support your view, either pro or con, with research and specific examples. Compare the uses of computer generated images and live puppetry in film and TV in this Discussion Board. Be sure to refer to specific content and information from the video clips you watched in this module or in addition to the content posted . You can also add additional research or other images/ videos. Feel free to reference other movie or TV examples that include CG characters or puppetry. Comment on at least one other post with supported points and examples. You can use points that you made in the TV module on the effects of technology, but develop the content as described above.

You need some researches for this, but just list the link, you don’t need to refenrence.

(Original post at least 500 words, comment at least 100 words)

I’m studying for my English class and need an explanation.

Describe the historical background of your chosen field. Select a person you feel made significant contributions to society, your field of study, and who has influenced you personally. In a Word document, in a minimum of 500 words, write a paper that includes the following:

1. Explain why you chose your degree program/chosen field.
2. Describe one of the common problems that a professional in your chosen field would be working on.
3. Research a scientist who contributed to the advancement of your chosen profession and describe their contributions within the discipline according to the Christian worldview.
4. Describe how your own view of vocation and how your future contributions would be informed by the values of the Christian worldview.
5. The paper should include a graphic model that describes the evolution of your chosen discipline.

Prepare this assignment according to the guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.

This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.

You are required to submit this assignment to LopesWrite. Please refer to the directions in the Student Success Center.

I’m working on a Business question and need guidance to help me study.

Before submission, please review the HRER 894 Research Paper Checklist. You do NOT need to submit the checklist, but use it as a guideline for what your instructor will be looking for when grading.

• Submit the first draft of your Project Proposal including:
  • Introduction,
  • Problem Definition
  • Research Objectives/Data Collection Plan,
  • Significance of Project.
• Based on your instructor’s feedback of the first draft, you may submit an updated draft here as well.

Here is another article but it was too large to add as a file.

https://www.essence.com/lifestyle/money-career/black-women-suceeding-in-c-suite/

I’m stuck on a History question and need an explanation.

Analyze this excerpt of a Civil Rights speech in one-two paragraphs, remembering to describe the document, explain its significance, and expand its context to explain how it relates to course themes.

Extract from Rep. John Lewis’s speech on 50th anniversary of the March on Washington

Rep. John Lewis (D-Ga.), who spoke at the March on Washington in 1963, delivered the following remarks at the “Let Freedom Ring” ceremony to commemorate the event’s 50th anniversary on Aug. 28, 2013, at the Lincoln Memorial.

“Fifty years later we can ride anywhere we want to ride, we can stay where we want to stay. Those signs that said “white” and “colored” are gone. And you won’t see them anymore — except in a museum, in a book, on a video.

But there are still invisible signs buried in the hearts in humankind that form a gulf between us. Too many of us still believe our differences define us instead of the divine spark that runs through all of human creation.

The scars and stains of racism still remain deeply embedded in American society, whether it is stop and frisk in New York or injustice in Trayvon Martin case in Florida, the mass incarceration of millions of Americans, immigrants hiding in fear in the shadow of our society, unemployment, homelessness, poverty, hunger or the renewed struggle for voting rights.

So I say to each of us today, we must never, ever give up. We must, ever give in. We must keep the faith and keep our eyes on the prize.

We did go to jail, but we got the Civil Rights Act. We got the Voting Rights Act. We got the Fair Housing Act. But we must continue to push. We must continue to work, as the late A. Philip Randolph said to organizers for the march in 1963.”

Need help with my Computer Science question – I’m studying for my class.

Chapter 1 provided a high-level overview of the need for a national framework for protecting critical infrastructure. For some additional reading, take a look at the latest Presidential Order that relates to strengthening cybersecurity that relates to critical infrastructure:

https://www.whitehouse.gov/presidential-actions/pr…

After reading chapter 1 and looking at the link above, you’re ready to participate in the first discussion.

Let’s look at a real-world scenario and how the Department of Homeland Security (DHS) plays into it. In the scenario, the United States will be hit by a large-scale, coordinated cyber attack organized by China. These attacks debilitate the functioning of government agencies, parts of the critical infrastructure, and commercial ventures. The IT infrastructure of several agencies are paralyzed, the electric grid in most of the country is shut down, telephone traffic is seriously limited and satellite communications are down (limiting the Department of Defense’s [DOD’s] ability to communicate with commands overseas). International commerce and financial institutions are also severely hit. Please explain how DHS should handle this situation.

You must do the following:

1. Create a new thread. As indicated above, please explain how DHS should handle the situation described in the preceding paragraph.
2. Please write about 750 words.