Management

Engagement on Global Work Teams: IBM Since 2008, IBM has increased its focus on becoming a globally integrated enterprise. Employing over 200,000 people from different countries and backgrounds, there are major challenges that IBM faces when managing its work teams on such a large global scale. One of those main components is time zone management. Instead of being highly rigorous in work hours and causing employees to be available on teams at all hours of the night or day, IBM decided they would implement a results-oriented work environment (ROWE). This strategy allows employees to work where they live on virtual teams and base their hours on their own schedules. ROWE allows employees to work at the hours that they feel naturally most productive. Another key component to managing a global work team is clear communication. IBM structures its leadership of the work teams with leaders that consist of four or five senior executives from multiple geographies. They must work side by side to understand one another’s cultural differences, as well as provide input on their overall team objectives that enable business growth in that country. They are able to accommodate local differences, learn from one another’s differences, and come to common objectives because of their remote location differences for a better outcome. Additionally, these leaders are better equipped to understand local nuances because of their deeper understanding of the global and cultural nuances of their team members. IBM continues to focus on growing “global IBMers” by offering opportunities for global leadership experiences as well as offering opportunities to acquire new skills. The company focuses on three key actions: 1. Grow locally and globally via a consistent methodology. Align business strategies with national priorities and societal goals, build local expertise, and expand market relevance. 2. Develop leadership. Provide more employees with opportunities to enhance their skills, and offer more varied global experiences early in careers. 3. Enable the global integrated enterprise (GIE) vision. Accelerate enterprise-wide collaboration and an organizational culture based on shared values. These key actions are clearly communicated by IBM and are demonstrated by leadership to help engage employees behind the methods. Utilizing the best technology to improve collaboration can garner the most productivity and empower employees. If leadership is engaged, employees will also engage with their work and workplace, which helps drive team cohesiveness overall. Questions: EACH OF THE 2 QUESTIONS BELOW CARRY 5 MARKS 1. What challenges does IBM face due to the size and global reach of its employee base? 2. Name at least three strategies that managers and leaders can employ to help keep employees engaged, even when working in remote work teams.     PART B: SHORT RESPONSE QUESTIONS – marks differ by question as indicated.   1.     Define motivation and distinguish direction and intensity of motivation. (2 marks) 2.     Describe a content theory of motivation / compare and contrast the main content theories of motivation: manifest needs theory, learned needs theory, Maslow’s hierarchy of needs, Alderfer’s ERG theory, Herzberg’s motivator-hygiene theory, and self-determination theory. (3 marks) 3.     Describe the process theories of motivation / and compare and contrast the main process theories of motivation: operant conditioning theory, equity theory, goal theory, and expectancy theory. Describe the modern advancements in the study of human motivation (3 marks) 4.     Describe the communication process. (1 mark) 5.     Why is feedback a critical part of the communication process? (1 mark) 6.     What are some things that managers can do to reduce noise in communication? (2 marks) 7.     Which communication roles are most important in facilitating managerial effectiveness? (2 marks) 8.     Identify barriers to effective communication. (2 marks) 9.     How can barriers to effective communication be overcome by managers? (2 marks) 10.  How did the learning outcomes of this course prepare you for your role in the workplace? (2 marks)

Instructions Read the following articles about building and leading effective teams: Building and Leading High Performance Teams Building Effective Teams Isn’t Rocket Science, but It’s Just as Hard (Note: This article can only be accessed a limited number of times.) Managing groups and teams is an essential element of the leading facet of the P-O-L-C framework. As you read these articles, reflect on your experience working in groups and teams, and then address the following prompts: Think about a positive experience when you worked in a group or team and identify the principles that were presented in the articles that were exhibited by your group or team. Explain how these principles helped the group or team succeed. Think about a negative experience when you worked in a group or team and identify which principles from the articles were lacking. Explain how the lack of these principles led to the poor performance of the group or team. If you were the manager of that group or team, how would you correct the issues that caused the poor performance? Consider the material from this module and in the articles.

Instructions You are to write a 3-6 page paper (not including title and reference pages) in proper APA format. For your paper, you will create a fictional character for a movie. The character should be in a management position. Your paper should utilize appropriate course material (and from your own research).  Ensure you address the following topics in your paper: Describe the personality of your character (this is to help the reader understand the challenges your leader faces). How did your character develop their management traits? Identify three management traits that the leader possesses, and explain why they are necessary to a successful manager. How you can develop each skill or trait in your own life? Training, education, experience, etc. – but be specific (if you create goals they should be SMART). What are the possible disadvantages of having these traits? How have you seen the selected traits utilized effectively in your own experiences in life? How can you market the traits (for this I would like to see resume bullets for each of the traits)? – Put yourself in your character’s shoes, as if they were writing a resume. How do you relate to your character? Could you be managed by him/her/it? The paper must include (all in proper APA 7th edition format): Cover Page Body Reference Page Two additional resources from APUS online library Two additional resources from the internet Wikipedia, or similar sites are NOT acceptable sources for this paper

Think of a project that you have previously been a part of at a past or current place of employment, and imagine that you were appointed the project manager. Describe the process you and your project team would follow for closing the project. Develop a “Lesson Learned” document for your organization and for your project stakeholders. This document must include what went well, what went wrong, and suggestions for improvement in future projects. Discuss how you would adjourn your team in a manner that would encourage them to want to work with you in future projects. Your paper should consist of at least four pages utilizing APA formatting. Your textbook can be a source, but include a minimum of at least two additional sources that support your ideas, thoughts, and theories.

Question 1 Why should firms formulate and implement strategies from an environmental perspective? Your response should be 75 words in length. QUESTION 2 Why is it important not to view the concept of “whistleblowing” as “tattling” or “ratting” on another employee? Your response should be 75 words in length, QUESTION 3 If you owned a small business, would you develop a code of business conduct? If yes, what variables would you include? If not, how would you ensure that your employees were following ethical business standards? Your response should be 75 words in length. QUESTION 4 How can firms ensure that their code of business ethics is read, understood, believed, remembered, and acted on rather than ignored? Your response should be 75 words in length. QUESTION 5 What do you feel is the relationship between personal ethics and business ethics? Are they or should they be the same? Your response should be 200 words in length.

The Module 1 assessment requires you to consider how effective teams are built as well as how they effectively communicate. Some considerations in this assessment include the traits of an effective team leader as well as the strategies one would use to recruit team members that would communicate and work effectively together. Using material from Chapters 12 and 13 of your text as well as the article in the supplemental reading (Rao, 2016), you will write an informative essay sharing best practices for effective team-building and team communication. Assessment Checklist: Describe at least three specific ways an organization could build more effective teams. Identify at least two traits demonstrated by effective team leaders. Explain how an organization could ensure team leads are exhibiting the traits of an effective team leader. Consider the different modes of communication available to a team and describe the two you feel would be the most appropriate model to most effectively communicate in a team environment. Justify your choice of modes by explaining how it is most appropriate in a team setting. Utilize at least two external sources as part of your research. Sources might include your textbook, the supplemental article, or another resource found.

The goal of the project is to identify the greatest structural or cultural challenge or problem the organization is facing and to develop reasonable solutions to remediate the problem and aid in the company’s success.    The written portion of the team project will be typed, double spaced, and numbered.  All sources used for the project will be noted and referenced.  Poor word construction and grammar will be noted in the final grade.  The term project is divided into the following parts:   i)               Problem Identification – Develop a 300 word (approximately 1.5 pages) self-reflective statement on a corporate problem in organizational behavior.  You will research and choose a company for this project in which you will analyze the organization’s structure and culture, identifying a problem you seek to solve.   ii)             Problem Relevance – The feasibility of the problem you have identified in part I of your assignment will be justified by a review of the company’s literature and news articles  – The Wall Street Journal is a good tool to gather this information as well as journal articles.   The problem of relevance should be covered in approximately 1000 words.   iii)            Problem Solutions-You will write 600 words (approx.2.5 pages) making suggestions drawing on the literature selected in part ii to solve the problem identified in part i.  If necessary additional sources can be researched.  The goal is to develop a persuasive and feasible solution that can be implemented and would be worthy of presentation to the CEO of your selected organization.  Your understanding of OB, analytical thinking, innovation, and problem-solving skills will be tested.   Your bibliography will not be included in the word count.

Sources cannot be more than five years old. This paper will need an introduction and conclusion. Question:What are the generational issues Julia faces with each employee? What cultural, historic, or societal issues may influence these generational issues? How would these issues affect Julia’s management of the department?

This assignment has 2 sections each section should have 200-225 words totally 400-450 words answering the questions. The references are below Section 1  What is the significance of leaders building trust in followers? Give an example of an experience you have had when a leader effectively developed trust in followers. How did building trust positive impact business results? Section 2 Discuss two power bases that affect your daily work life. How does each power base influence the way in which you work (your work style)? How does your level of positional authority influence each power base? Justify your response. Powers example:  LEGITIMATE POWER REWARD POWER References   1) Mayfield, M., & Mayfield, J. (2009). The Role of Leader-Follower Relationships in Leader Communication: A Test Using the LMX and Motivating Language Models. Journal of Business Inquiry: Research, Education & Application, 8(1), 65–82. 2) https://www.referenceforbusiness.com/management/Int-Loc/Leadership-Styles-and-Bases-of-Power.html

Add 3 additional slides (with at least 200 words of speaker notes per slide) addressing the following: What are the benefits of effective orientation and onboarding programs for employers and employees? Reflecting on your own experiences in an onboarding and orientation program, what were the most important things you learned in the program? From your prior knowledge, experiences, and learning, describe a strategy that you would recommend to ensure that a company retains its best employees.