Management

Research shows that women are less likely to negotiate for positions, salaries, and opportunities than are men (Small, Gelfand, Babcock, and Gettman, 2007). Please answer the following questions with this in mind. What might women do to ensure they have equal opportunities in the workforce?   What might leaders do to guarantee all employees have equal opportunities? Please read and follow instructor instructions – appreciated, thanks. (Small, Gelfand, Babcock, and Gettman, 2007)

For this task, you will select communication strategies and leadership styles and evaluate how effective they are in managing communication, conflict, and cultural issues within an organization. Throughout your career, you will be using these leadership skills within an organization to resolve challenges that you will encounter. You will have the knowledge to apply your talent, manage people, and deliver results for the company you will work for. SCENARIO You have recently been hired as the manager for the Global Network Administrators Group to enhance operational functionality. Part of your team works in the U.S. office; the other part of your team works in India. The administrators in the U.S. office have been allowed to do their jobs without direct supervision. Some employees in the U.S. office do not adhere to the following company policies: Network connectivity issues should be responded to within 4 hours; resolution of network connectivity issues should occur within 24 hours; and all issues should be documented, categorized, and put into a web-accessible frequently asked questions (FAQs) document for future troubleshooting purposes. The company network has been breached several times and runs slowly, and it is difficult to get a response from the U.S. office related to network connectivity issues. The office in India has been overloaded with requests to check connection issues at the U.S. office, making it impossible for the India office to respond in a timely fashion to the international issues for which they are responsible. In order to enhance operational functionality, you must consider the ideas you wish to implement and formulate a strategy or approach. You must also consider the impact on the stakeholders of the business, including the shareholders, the customers, and the employees. Equally satisfying these three groups can lead to a well-balanced, successful organization. REQUIREMENTS Your submission must be your original work. No more than a combined total of 30% of a submission can be directly quoted or closely paraphrased from sources, even if cited correctly. Use the report provided when submitting your task as a guide. You must use the rubric to direct the creation of your submission because it provides detailed criteria that will be used to evaluate your work. Each requirement below may be evaluated by more than one rubric aspect. The rubric aspect titles may contain hyperlinks to relevant portions of the course. A. Summarize a leadership style or strategic approach that is effective for influencing the desired change at Global Network Administrators Group, using examples from the scenario or external research. B. Describe how the organizational culture at Global Network Administrators Group is impacting employee adherence to company policy. Use details from the scenario to support your claims. C. Identify conflict management strategies or approaches that you will implement to address the conflict at Global Network Administrators Group. Use details from the scenario to justify the strategies or approaches you have selected.D. Summarize communication strategies or approaches that Global Network Administrators Group will implement in order to foster engagement and collaboration between internal stakeholders in this scenario.E. Acknowledge sources, using APA-formatted in-text citations and references, for content that is quoted, paraphrased, or summarized.F. Demonstrate professional communication in the content and presentation of your submission.

Create individual strategies for self-management. Scenario You are a newly promoted manager for one of the business units in your organization. As such, you need to consider how to manage yourself before you can really manage others. You need to think about what your personal and professional stress levels are–what might be the breaking points between succeeding and failing? How can I manage that stress? What emotions come to light that could be viewed as positive or negative? How else can I get my message across? Instructions Based on your evaluation of your individual tendencies, you have decided to prepare a self-management plan. You need to include the following in your plan document: What are some early warning signs that you should be aware of to avoid a setback? What are some negative or positive beliefs about worrying or failing you need to consider? What situational problems are there to consider? (i.e. deadlines, exams, large groups of people, public speaking) What does your future support system look like? (i.e. mentors, coaches, professionals, groups, associations, etc.) What techniques or strategies are needed to help overcome these challenges? Choose three and explain how they will help overcome your discussed challenges.

Influences on Community and National Resilience In this assignment, you will evaluate the central influences on community and national resilience. Use the theories selected in the previous assignment as an input to demonstrate one of the principles of this course: theory informs policy and practice. Explain the most important influences included in the public sector, private sector, the nonprofit sector, military (without the restrictions of Posse Comitatus), and in tribal nations. Analyze influences that could be modified by a change in federal statute. Propose and defend regulatory and policy changes that would benefit the community you selected for your course project. Submission Requirements Written communication: Your writing should clearly identify where each grading criterion or part of the assignment is addressed. Your points must be logical, substantive, and relevant based on the evidence presented. The writing must be free of errors that detract from the overall message. APA Guidelines: Resources and citations are formatted according to the current APA style and format.

Analyze the following areas of emergency management from the perspective of what emergency management could expect for the future: First, discuss what we should focus on for future emergency management topics or focus on in reference to emergency management systems (for example, future vulnerabilities, community designs, and emergency management qualifications). Then talk about how we can evaluate our performance and programs to address this future aspect. Your analysis should include a specific discussion of the issues that our readings highlighted this week and last, in addition to tying in the idea discussed in past units regarding the collaborative efforts used within emergency management. Finally, consider the influence that research findings have on practical applications in the field of emergency management. That is, consider how your future projections may impact the process, policy, and decision making that could occur within the field.

For the purposes of this assignment, you will develop your own Individual Service Design Project! 1. Please explain in detail the service concept (purpose of the service; please define target market and customer experience) and service specifications (performance specifications design specifications delivery specifications); (PPT slides: week 4) Word count: 400 words 2. Please create the service blueprint and customer journey map for your chosen service design. Remember: A service blueprint is a diagram that visualizes the relationships between different service components — people, props (physical or digital evidence), and processes — that are directly tied to touchpoints in a specific customer journey. Nielsen Norman Group, week 4 Article The customer’s journey is the process buyers go through to become aware of, consider and evaluate, and decide to purchase a new product or service. This includes all the different touchpoints customers use to interact with a product / service. (week 5 slides) A customer journey map is a diagram or several diagrams that depict the stages customers go through when interacting with a company (week 5 sldes). 3. Please discuss the available media channels you utilise to create meaningful touchpoints with your targetted customers throughout their journey and explain in their significance in the service experience you design for them (400 words). 4. Please summarize the strategic importance of your Service Design in gaining competitive advantage. What types of service encounters are most prevalent in your service design? (400 words).

Culture can seem a bit subjective and “squishy” topic to discuss in any objective way. Fortunately, there are some good models and assessment instrument to help us discuss culture in tangible and practical ways, and to describe it in more explicit and objective ways.  The Organizational Culture Assessment Instrument (OCAI) is one such assessment instrument, and is based on Cameron & Quinn’s competing values framework, discussed in this weeks lecture (43:25). You can take a brief assessment that allows you to see you own perception of values. Take this assessment here. http://www.ocai-online.com/  (Links to an external site.) Once you are done, discuss the following: Briefly share your scores, and discuss: Is there a congruence or a dis-connect between where things are in your organization, and where you would like them to be according to this assessment? Do you think this view is pervasive for many others in the organization? If a disconnect, what are some practical strategies you can do to help bring alignment? Support your ideas and answers with relevant theory, including Cameron & Quinn’s Competing Values Framework (from video lecture and articles below). Respond to at least one other students. Some good places for addition background on the Competing Values Framework: Robert Quinn  (Links to an external site.) Changing Minds https://www.quinnassociation.com/en/robert_e_quinns_competing_values_framework (ROBERT QUINN) http://changingminds.org/explanations/culture/competing_values.htm  (CHANGING MINDS) http://www.ocai-online.com/  (THE ASSESMENT)

Consider the following question:  Imagine that you are trying to start a new company, why do you think marketing research would be important to your startup? Consider 1-3 examples of decisions big or small that marketing research might impact and 1-3 consequences of poor market research.

What are the objectives of project management, and why is it so essential in developing information systems? Please elaborate on the following subject: You have been assigned as the project manager to a project that involves new technology applied in a complex organizational environment. You find that the actual application of your project management plan does not lead toward project success and that people deviate from this plan, but you are not quite sure if it is the wrong application of a good plan or if the plan is too faulty. Time is running out. What should you do next?

Which skills do you think are more important for information technology project managers to possess at various points in their careers, strong technical skills or strong communications skills.