Customer Connection
January 1st, 2021
The Customer Connection…: How do companies and their brands attempt to establish an ’emotional’ connection with us? Do they ever succeed? … how does the relationship evolve as brands begin reaching out to target audiences overseas? In your discussion, explore how global brands practice CRM with a multinational customer base, and whether or not such relationships are successful at creating loyalty, or simply superficial. response: approximately 200-250 words
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Customer Connection
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