In this assignment, you will focus on the impact of COVID-19 on the selected operation. You will critically discuss the operations response to the global pandemic and focus on, at least, one aspect of the operation’s design and/or planning and control. Respond to the follow comments and questions with the attached document. Operations Performance using academic models: discuss operations improvement after, and before COVID-19 pandemic. What tools (6 Sigma, Lean, ishikawa, FMEA, perhaps) do you employ to help you make decisions? I.e. for Problem solving, continuous improvement. What kind of key performance indicators do you monitor and what tools do you use to report them? I.e. control charts, polar diagrams, etc…Can you provide a snapshot of your kpi dashboard? In terms of resources management, has Covid altered performance measurement within your organization? Operations Design and Planning and Control: Focus on: at least one element of operation design and planning and control to explain how the company has adjusted its operation to deal with the implications of COVID-19 pandemic. The elements of operations planning and control may include inventory management, capacity and demand management, materials planning, Enterprise Resource Planning (ERP), MRP, and supply chain management. In light of your discussion of the operations strategy, critically assess the different design and planning and control elements of the selected operation. In light of the operational framework, how has the shift in productivity requirements help you modify the current operational design? Has Covid 19 warranted the implementation of a new design?