Interpret Performance Measures

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You have just been appointed as the administrator of a large managed healthcare organization with multiple facilities in your state, including facilities in city X and Y (table below). A task your office is charged with is to reimburse facilities based on how they perform on a set of healthcare quality measures.

Based on the information provided below, what considerations will you make in your decision-making process? To complete this assignment, prepare a PowerPoint presentation that highlights whether or not these two facilities (A and B) should be treated equally when conducting your assessment. If any, what are the implications of treating these facilities as equals for the purpose of comparison? Also, address the techniques you will use to ensure these facilities are assessed fairly.

Measures

Facility A

Facility B

1

Population characteristics

City X: Mostly people with high economic status and those with more than high school education

City Y: Mostly people with low economic status, minorities, high school or less education

2

Population served

All ages

Mostly older adults and people with disabilities and chronic conditions

3

Staff to patient ratio

1:4

1:8

4

Physician and nurses continuing education

Required

Required

5

Average number of hours staff work per week

50 hours

60 hours

Length: 8-10 slides (excluding title slide and references slide)

References: Include a minimum of 3-5 peer-reviewed, scholarly resources referenced on a separate slide at the end of your presentation.

Your assignment should reflect scholarly academic writing, current APA standards, and adhere to University’s Academic Integrity Policy.

Resources:

The Healthcare Quality Book : Vision, Strategy, and Tools

Book Jacket

Authors:
Joshi, Maulik

Ransom, Elizabeth R.

Nash, David B.

Ransom, Scott B.
https://pdfs.semanticscholar.org/51c2/9979ad17ceb0946dc09d18c22e1b2863066a.pdf

Herman, R. C., & Provost, S. (2003). Best practices: Interpreting measurement data for quality improvement: Standards, means, norms, and benchmarks

https://www.leapfroggroup.org/ratings-reports

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