[SOLUTION] National Healthcare Reform
As the Executive Director of the National Association for Managed Care Organizations, you know that national healthcare reform will bring about revolutionary changes in your member organizations. Public outcry for changes has been heard loud and long, Congress is calling for reform, and providers are extremely frustrated with how you pay and control the utilization of services. You have been invited by a congressional panel to discuss how the managed care industry can be overhauled to provide a more customer-responsive product and address the issue of national healthcare costs. What are the high-priority issues that will need to be discussed to overhaul the managed care industry? What stakeholders must be considered in the planning process?