please write 1 page summary and the 1/2 slides of powerpoint presentation with the following concepts and requirements

I don’t know how to handle this Management question and need guidance.

Discussion Question

A variety of Customer Relationship Management (CRM) systems have integrated social media networks in an effort to be competitive. Facebook, Twitter, and YouTube are used as marketing and communications platforms that transcend the Internet. Do some research and find an example (current) of this digital strategy in action and discuss.

Applied Learning Assignment (ALA): Personalized Course Learning Outcome (CLO) – Applied Research

A separate and distinct heading titled “Personalized CLO Applied Research.” Under this heading, you will provide a minimum of two (2) paragraphs that should contain the following information and/or details:

? Clearly state what the article is about and its purpose

? How the article and/or author(s) support your argument(s)

? Most important aspects of the article as it directly related to your CLO

? Any findings and conclusions

? Approximately 150 to 250 words in length (minimum of 2 paragraphs)

? Include the reference in APA format to properly reference your article