[SOLVED] crisis management

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[SOLVED] crisis management
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Answer each question minimum of 225 words MUST use provided material (PDF BOOK) as well as ONE ADDITIONAL sources to support answers. Reference/cite in APA format: Crandall, W., Parnell, J. A., & Spillan, J. E. (2014). Crisis management in the new strategy landscape (2nd ed.). Los Angeles: SAGE.

1.) In a narrative format, summarize the key facts and issues of the case (BP Gulf of Mexico oil spill).

2.) Update the information in the case by researching it on the Internet. Focus your response on the specific issues in the case.

3.)Assume the role of Tony Hayward’s successor as CEO of BP. What steps would you take to address the crisis and rebuild BP’s reputation?


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