An RN walks into a patient’s room and encounters the patient with his arms crossed. The patient states in a loud voice, “How come I’m not being taken care of in this hospital?” The patient points to the covered tray on the table across the room and states,” My lunch tray is sitting over there, and I can’t reach it. My call light has been on for the last 30 minutes, and nobody has responded. My wife was right when she said the care here is deplorable!“
Initial Discussion Post:
Address the following:
- Describe which communication style the RN should use to benefit the patient in this scenario.
- Provide two conflict resolution strategies for the RN to use when responding to the patient.
Base your initial post on your readings and research of this topic. Your initial post must contain a minimum of 250 words. References, citations, and repeating the question do not count towards the 250 word minimum and 3 references.
RECOMMENDED: [SOLVED] Chapters 26 through 29 present four mini-case studies on ERM and risk and each provided a slightly different risk scenario. The recorded presentations posed a question for each chapter. Please provide an answer to those questions in your discussion threa