[SOLVED] McDonalds

I’m trying to learn for my Business class and I’m stuck. Can you help?

Struggling to find relevant content or pressed for time? – Don’t worry, we have a team of professionals to help you on
[SOLVED] McDonalds
Get a 15% Discount on this Paper
Order Now

INFO 564 Homework Assignment-7

100 pts

Read the following case and answer the questions below.

McDonald’s

When a customer drives up to the speaker box at some McDonald’s drive-throughs, their order is placed with an employee located in a distant call center.The order, along with a photograph taken to the match the customer with the order, is then instantly displayed on a video screen in the food preparation area of the restaurant where the order is placed.

Brainerd, Michigan – Ellie Feld pulled into the drive-through lane at McDonald’s the other day, craving a double cheeseburger.As she leaned out of the window of her Chevy Blazer to place her order through a speaker box, Feld was greeted by the friendly voice of an order taker she thought was working inside.Not even close.Four states away in a Colorado Springs, CO call center, “Linda” recorded Feld’s order and flashed it onto a computer screen inside the kitchen of the Brainerd McDonald’s.Less than 2 minutes later, Feld drove away, a smile on her face and a burger in hand.

In these McDonald’s test sites, the drive-through turnaround time improved by 20 seconds and orders contained fewer mistakes.“In most McDonald’s you’ve got someone to take the order, make the change, and go get the food – you’ve got somebody doing three things,” said Glenn Cook, owner of Brainerd McDonald’s.“Here, someone is sitting at the call center and they have nothing else to do.They are not multi-tasking.”

Question-1 (40 pts)

What aspects of McDonald’s production process are tradable? How does customer involvement limit the tradability of inputs and finished goods? Limit your response to 300 words.

Question-2 (60 pts)

What risks does McDonald’s take with call-center ordering?How does this change customer experience?Has McDonald’s faced this tradeoff in the past?How do they deal with it?Limit your response to 200 words.

Calculate the price
Make an order in advance and get the best price
Pages (550 words)
$0.00
*Price with a welcome 15% discount applied.
Pro tip: If you want to save more money and pay the lowest price, you need to set a more extended deadline.
We know how difficult it is to be a student these days. That's why our prices are one of the most affordable on the market, and there are no hidden fees.

Instead, we offer bonuses, discounts, and free services to make your experience outstanding.
How it works
Receive a 100% original paper that will pass Turnitin from a top essay writing service
step 1
Upload your instructions
Fill out the order form and provide paper details. You can even attach screenshots or add additional instructions later. If something is not clear or missing, the writer will contact you for clarification.
Pro service tips
How to get the most out of your experience with MyCoursebay
One writer throughout the entire course
If you like the writer, you can hire them again. Just copy & paste their ID on the order form ("Preferred Writer's ID" field). This way, your vocabulary will be uniform, and the writer will be aware of your needs.
The same paper from different writers
You can order essay or any other work from two different writers to choose the best one or give another version to a friend. This can be done through the add-on "Same paper from another writer."
Copy of sources used by the writer
Our college essay writers work with ScienceDirect and other databases. They can send you articles or materials used in PDF or through screenshots. Just tick the "Copy of sources" field on the order form.
Testimonials
See why 20k+ students have chosen us as their sole writing assistance provider
Check out the latest reviews and opinions submitted by real customers worldwide and make an informed decision.
Nursing
Always perfect!!! Don is the best!
Customer 452453, July 27th, 2021
Other
GREAT
Customer 452813, June 25th, 2022
Nursing
Everything was done thoroughly and with care. Awesome job!!!
Customer 452453, April 10th, 2021
Nursing
Thank you so much for being the best website for assignment help.
Customer 452635, June 24th, 2022
Business and administrative studies
GREAT
Customer 452813, June 30th, 2022
Social Work and Human Services
Great Work!
Customer 452587, November 2nd, 2021
Other
Thank you for a well written paper!!!
Customer 452557, January 19th, 2022
Nursing
Thanks
Customer 452521, May 13th, 2021
Social Work and Human Services
Excellent! Done earlier than needed and with more sources than needed! Great work!
Customer 452485, August 22nd, 2021
Management
Great job
Customer 452643, October 31st, 2021
Social Work and Human Services
Thank you
Customer 452559, July 2nd, 2021
Wellness
The skilled writer did a GREAT job on assignment. There are a few details I will add, but overall very happy with their work. Thank you
Customer 452547, June 13th, 2021
11,595
Customer reviews in total
96%
Current satisfaction rate
3 pages
Average paper length
37%
Customers referred by a friend
OUR GIFT TO YOU
15% OFF your first order
Use a coupon FIRST15 and enjoy expert help with any task at the most affordable price.
Claim my 15% OFF Order in Chat

Order your essay today and save 15% with the discount code DC15

NEW

Thank you for choosing MyCoursebay. Your presence is a motivation to us. All papers are written from scratch. Plagiarism is not tolerated. Order now for a 15% discount

Order Now