[SOLVED] Real World Hotel Challenges

I don’t understand this Management question and need help to study.

Struggling to find relevant content or pressed for time? – Don’t worry, we have a team of professionals to help you on
[SOLVED] Real World Hotel Challenges
Get a 15% Discount on this Paper
Order Now

Real World Hotel Challenges (2.2)

“Well, Josie, good luck,” said Mr. Singh. “I know you will do a great job!”

Josie was the new GM for a 350-room hotel that was not doing very well. In the not-so-distant past, the property had been very successful. Employee turnover was low, and most of the employees consistently gave a high priority to meeting and exceeding the expectations of the hotel’s guests.

The previous manager had been there for many years. She emphasized guest service as a key to success, and she was proven correct each year as business volume and profits increased. However, when she retired, the manager who succeeded her emphasized cutting costs instead of providing guest value. For example, staffing patterns were cut until employees had no extra time for even the most simple guest requests. Within a few months, occupancy rates were significantly lower, employee turnover rates were much higher, and reasonable financial goals were not being realized.

Mr. Singh, the hotel’s owner, has just recruited Josie with the instructions to “turn the business around.” It was her first job as a hotel GM. However, she had many years of experience in a similar property’s human resources

department that was known by local hoteliers, including Mr. Singh, to be very profitable.

“I have a big job ahead of me, that’s for sure,” she thought. “I am going to begin by carefully thinking through a to-do list.”

  • What are several of the very first things Josie should do?
  • How, if at all, should Josie involve her employees in the hotel’s “turn- around efforts”?
  • What factors should Mr. Singh use to evaluate Josie’s efforts to improve hotel operations?

Calculate the price
Make an order in advance and get the best price
Pages (550 words)
*Price with a welcome 15% discount applied.
Pro tip: If you want to save more money and pay the lowest price, you need to set a more extended deadline.
We know how difficult it is to be a student these days. That's why our prices are one of the most affordable on the market, and there are no hidden fees.

Instead, we offer bonuses, discounts, and free services to make your experience outstanding.
How it works
Receive a 100% original paper that will pass Turnitin from a top essay writing service
step 1
Upload your instructions
Fill out the order form and provide paper details. You can even attach screenshots or add additional instructions later. If something is not clear or missing, the writer will contact you for clarification.
Pro service tips
How to get the most out of your experience with MyCoursebay
One writer throughout the entire course
If you like the writer, you can hire them again. Just copy & paste their ID on the order form ("Preferred Writer's ID" field). This way, your vocabulary will be uniform, and the writer will be aware of your needs.
The same paper from different writers
You can order essay or any other work from two different writers to choose the best one or give another version to a friend. This can be done through the add-on "Same paper from another writer."
Copy of sources used by the writer
Our college essay writers work with ScienceDirect and other databases. They can send you articles or materials used in PDF or through screenshots. Just tick the "Copy of sources" field on the order form.
See why 20k+ students have chosen us as their sole writing assistance provider
Check out the latest reviews and opinions submitted by real customers worldwide and make an informed decision.
Everything was done thoroughly and with care. Awesome job!!!
Customer 452453, April 10th, 2021
Exploring Gender in Science, Technology, and Mathematics
Very good work
Customer 452769, July 2nd, 2022
Excellent PowerPoint! Thank you!
Customer 452707, June 29th, 2022
Thank you very much
Customer 452669, November 17th, 2021
Social Work and Human Services
Awesome Work!
Customer 452587, October 20th, 2021
Customer 452813, July 5th, 2022
Customer 452813, June 25th, 2022
Business and administrative studies
Customer 452701, August 16th, 2022
I can work with it and massage it to what I need. Thank You
Customer 452827, July 19th, 2022
Great work. thank you again!
Customer 452707, August 7th, 2022
English 101
thank you
Customer 452483, February 27th, 2021
Thanks for the help, appreciate it
Customer 452821, August 27th, 2022
Customer reviews in total
Current satisfaction rate
3 pages
Average paper length
Customers referred by a friend
15% OFF your first order
Use a coupon FIRST15 and enjoy expert help with any task at the most affordable price.
Claim my 15% OFF Order in Chat

Thank you for choosing MyCoursebay. Your presence is a motivation to us. All papers are written from scratch. Plagiarism is not tolerated. Order now for a 15% discount

Order Now