[ORDER SOLUTION] Supply Chain Customer Assessment
Read the powerpoint(background information) and the excel file, then answer the following questions according to the excel.please address questions numbersFindings:1. Price/lead time sensitivities – what is our customers perspective on changes in lead time – do they have flexibility – can we entice them to be more flexible?2. Price (Value)/effort ratios – where do we generate the most value for equivalent amounts of effort?Recommendations:3. Capacity Management Strategy – which product/service should be ourpriority, where are there opportunities for improving value/effort ratios?4. Demand Management Strategy – what are our customers tolerances for changes in lead time based on changes to the price we charge, are there opportunities to cultivate higher thresholds of tolerance?5. Supplier/Customer Relationship Management Strategy – do we have strong relationships where we feel we can mutually profit from chainging situations, how would we improve the relationship, how woul we improve the conditions for mutually profitable gain?
